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Collecting information is only the beginning. Health teams also need time to understand what their records show, ask questions about missing details and decide how the information can help them organi…

A conversation on a veranda, a community discussion or a clear explanation of where to seek help can be an important part of a family’s experience of health services. Community health workers help con…

Across East, Central and Southern Africa, health teams face a practical question: how can experience from one setting help improve services in another? Regional cooperation creates space to compare ap…